Primary Purpose:
Perform on-site technical work to install and maintain computer equipment and network and software applications throughout the district. Respond to work order requests by diagnosing and repairing network and computer hardware.
Qualifications:
Education/Certification:
High school diploma or GED and
Must have one of the following:
Hardware/Software Certification,
Hands on Technical Experience or
Associates or Bachelor’s Degree in Related Field
Special Knowledge/Skills:
Knowledge of computer workstation setup
Knowledge of computer hardware and software applications
Ability to install, maintain, and repair computers and peripherals
Ability to install and maintain network cables and hardware
Ability to diagnose problems and perform repairs
Experience:
One year work experience installing, maintaining, and repairing computers and peripherals
Major Responsibilities and Duties:
Installation
- Install and upgrade computers and peripherals throughout the district.
- Install network cabling and network peripherals throughout the district.
- Relocate computer hardware, peripherals, and equipment as needed.
- Install and configure software as needed.
- Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment.
Equipment Repair and Maintenance
- Diagnose and repair equipment including printers, terminals, and personal computers.
- Service equipment according to established procedures.
- Maintain accurate updated records of maintenance.
- Maintain accurate records of time and materials required to perform repairs and service.
Safety
- Operate tools and equipment according to prescribed safety procedures.
- Follow established safety procedures and techniques to perform job duties including lifting, climbing, carrying, etc.
- Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately.
Other
- Respond to after-hours emergencies as needed.
Supervisory Responsibilities:
None.
Equipment Used:
Hand tools and test instruments for electronic repairs and cable installations.
Working Conditions:
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Standard office equipment including personal computer and peripherals
Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, climbing, kneeling and twisting
Motion: Repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching, frequent use of small hand tools and electronic test equipment;
Lifting: Occasional light lifting and carrying (less than 15 pounds)
Environment: May work prolonged or irregular hours; occasional districtwide travel
Mental Demands: Work with frequent interruptions; maintain emotional control under stress
Frequent districtwide travel; occasional prolonged and irregular hours. May be required to be on-call 24 hours a day.
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.